Map the pattern across the whole outdoor area
Record where water first appears, where it moves and how long it remains after rain. Include paths, garden beds, downpipes and nearby structures. A puddle is the result of a water path, so focusing only on its centre can miss the contributing area.
Share recent landscaping, paving or retaining work and whether the problem existed beforehand. The provider may need to distinguish runoff, a restricted drain and a supply leak. The chosen solution should relate to that assessment, not simply add a standard grate to every low point.
Plumbing







Blocked drains
Hot water repairs

Water leak detection
Toilet repairs


Gas leak investigation
General plumbing

