Roots are evidence to investigate, not a repair specification
A root mass can explain an obstruction, but it does not show on its own how much pipe needs repair. Ask where roots enter and whether the opening is at a joint, crack or another defect. Clearing may be needed before the camera can provide a useful view.
The condition beyond the visible root entry matters too. One isolated opening within a suitable run may present different options from several defects or displaced sections. Keep the footage and ask the provider to connect the proposed repair length to what was observed.
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