Build a job list that survives the handover
Record each issue by room and fixture, with a photo and the resident’s description. “Bathroom leak” is less useful than identifying water beneath the basin only when it drains. Keep earlier reports with the request so the provider knows what has already been inspected or replaced.
For several properties, avoid combining addresses in an unstructured message. Each visit needs its own access arrangement and approval route. This makes it easier to match a quote, attendance and invoice to the actual property and prevents a tenant being asked to authorise work outside their role.
Plumbing







Blocked drains
Hot water repairs

Water leak detection
Toilet repairs


Gas leak investigation
General plumbing

