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No hot water.
Your questions, answered.

Not sure which service fits? Describe the symptoms in your request.

Your neighbourhood.
Your kind of plumbing help.

From an apartment in South Yarra to a family home in the outer suburbs, access and property details matter. Tell us about stairs, parking, gates and shared plumbing before the visit.

An urgent problem needs a clear next step.

If there is an immediate threat to life or safety, call 000. For a suspected gas leak, follow your gas distributor’s emergency instructions from a safe location.

For active flooding or sewage overflow, contact an available licensed local provider directly. This form is reviewed before any visit is arranged and does not dispatch emergency assistance.

Send an urgent requestOfficial emergency guidance
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