Water pooling outside?
Plan better drainage.

No assumption should be made. The appropriate discharge arrangement must be established during assessment.

Only if it addresses collection and has a suitable downstream route. The wider drainage pattern matters.

No drainage proposal should be treated as a promise covering every storm and site condition. Ask what problem and assumptions the design addresses, how the discharge path is established and what limitations remain. Unusual events or changes elsewhere on the property may require further assessment.

Changes to surfaces and levels can alter where rainwater flows. Tell the provider about recent paving, extensions or landscaping so the assessment includes those changes. The solution may involve collection, routing or surface-level work rather than only replacing a pipe.

Ask for the route, connection points, accessible pits or openings and the work completed, along with any relevant documentation and maintenance guidance. Knowing where drainage runs is useful for later landscaping and helps avoid covering access or damaging buried components.