Hot water.
Let’s get to the source.
Troubleshoot hot-water faults or plan replacement using the system type, household needs and installation requirements.

Get specific about the problem.
Choose the problem you can see.
We’ll help you understand what comes next.
Hot water
Troubleshoot hot-water faults or plan replacement using the system type, household needs and installation requirements.

Hot water repairs
Assess temperature, flow or leakage problems with an existing hot-water system.
Explore
Hot water replacement
Plan a replacement unit with the right capacity, location and connections.
Explore
No hot water
Start with a focused assessment when all or some hot taps run cold.
Explore
Electric hot water services
Request assessment or replacement planning for an electric storage water heater.
Explore
Gas hot water services
Arrange assessment of a gas storage or continuous-flow hot-water system.
Explore
Heat pump hot water
Assess a heat-pump hot-water system or plan a change to this type of heater.
ExploreWater going where it shouldn’t?
Active flooding, a sewage overflow or a suspected gas leak needs immediate attention. An online request is not an emergency dispatch.
Less organising.
More getting on with life.
You don’t need to diagnose the problem. A description of what you’re noticing is enough to start.

Tell us what’s happening
Choose the issue, add your address and describe what you’ve noticed. Useful photos and access details help with planning.
Agree the next step
Provider availability, the visit time and any attendance charge are confirmed before booking. Any further work needs your approval.
Know what the work covers
Ask about the proposed repair, materials, testing and any follow-up. A clear scope makes it easier to compare your options.
Good questions. Clearer decisions.
Your neighbourhood.
Your kind of plumbing help.
From an apartment in South Yarra to a family home in the outer suburbs, access and property details matter. Tell us about stairs, parking, gates and shared plumbing before the visit.
Provider coverage and appointment times are confirmed for your exact address.

A little help.
A lot less drip, drip, drip.
Tell us what’s happening at your place. Your service and suburb carry through.
Plumbing







Blocked drains


Water leak detection
Toilet repairs


Gas leak investigation
General plumbing