Blocked drains & drain problems.
Let’s get to the source.
Choose the fixture or symptom so the provider can prepare for the right part of the drainage system.

Get specific about the problem.
Choose the problem you can see.
We’ll help you understand what comes next.
Blocked drains & drain problems
Choose the fixture or symptom so the provider can prepare for the right part of the drainage system.

Blocked drains
Investigate slow, backing-up or overflowing drains and choose an appropriate clearing method.
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Blocked kitchen sinks
Clear a slow or backed-up kitchen waste and investigate connected appliance drainage.
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Blocked shower drains
Find the cause of water pooling around a shower waste.
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Blocked toilets
Assess a toilet that rises, backs up or will not clear properly.
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Blocked sewer drains
Investigate sewage backing up through multiple fixtures or an outside overflow point.
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Recurring drain blockages
Investigate why a drain keeps slowing or blocking after it has been cleared.
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Tree roots in drains
Assess root intrusion, clear the obstruction and investigate the entry point.
ExploreWater going where it shouldn’t?
Active flooding, a sewage overflow or a suspected gas leak needs immediate attention. An online request is not an emergency dispatch.
Less organising.
More getting on with life.
You don’t need to diagnose the problem. A description of what you’re noticing is enough to start.

Tell us what’s happening
Choose the issue, add your address and describe what you’ve noticed. Useful photos and access details help with planning.
Agree the next step
Provider availability, the visit time and any attendance charge are confirmed before booking. Any further work needs your approval.
Know what the work covers
Ask about the proposed repair, materials, testing and any follow-up. A clear scope makes it easier to compare your options.
Good questions. Clearer decisions.
Your neighbourhood.
Your kind of plumbing help.
From an apartment in South Yarra to a family home in the outer suburbs, access and property details matter. Tell us about stairs, parking, gates and shared plumbing before the visit.
Provider coverage and appointment times are confirmed for your exact address.

A little help.
A lot less drip, drip, drip.
Tell us what’s happening at your place. Your service and suburb carry through.
Plumbing








Hot water repairs

Water leak detection



Gas leak investigation
General plumbing