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Less organising.
More getting on with life.

You don’t need to diagnose the problem. A description of what you’re noticing is enough to start.

Juno, your plumbing helper

  1. Tell us what’s happening

    Choose the issue, add your address and describe what you’ve noticed. Useful photos and access details help with planning.

  2. Agree the next step

    Provider availability, the visit time and any attendance charge are confirmed before booking. Any further work needs your approval.

  3. Know what the work covers

    Ask about the proposed repair, materials, testing and any follow-up. A clear scope makes it easier to compare your options.

Your neighbourhood.
Your kind of plumbing help.

From an apartment in South Yarra to a family home in the outer suburbs, access and property details matter. Tell us about stairs, parking, gates and shared plumbing before the visit.

An urgent problem needs a clear next step.

If there is an immediate threat to life or safety, call 000. For a suspected gas leak, follow your gas distributor’s emergency instructions from a safe location.

For active flooding or sewage overflow, contact an available licensed local provider directly. This form is reviewed before any visit is arranged and does not dispatch emergency assistance.

Send an urgent requestOfficial emergency guidance
Request a visit