Watch when the moisture appears
Tell the provider whether water follows a flush, appears while the cistern fills or returns when the toilet has not been used. Note dampness higher up around the cistern or supply connection. Water can track down and collect at the base even when the lower seal is not responsible.
Keep people away from potentially contaminated water and avoid dismantling the toilet to improve visibility. A safe photograph showing the whole installation and the wet area helps the provider plan assessment without committing to a particular repair.
Plumbing







Blocked drains
Hot water repairs

Water leak detection
Toilet repairs


Gas leak investigation
General plumbing
